WHAT YOU PAY,
AND HOW.

Currency

Every price on this site is shown and charged in Danish kroner (DKK). We do not display prices in any other currency, because a converted price shown at checkout is not the price your bank will actually apply.

Every price on this site is charged in Danish kroner and includes 25% Danish moms. If your card is issued in another currency, your bank converts the amount at its own rate and may add a fee we neither set nor receive.

Moms

All prices include 25% Danish moms. The moms component is broken out on every product page and again in the order summary at checkout, so the ex-moms figure is never something you have to work out yourself.

Card schemes accepted

• Visa
• Mastercard
• Dankort
• Maestro

The schemes available at checkout are shown before you enter any details. If your card is not accepted, the checkout says so at that point rather than after an attempted charge.

When your card is charged

Your card is authorised when you place the order and charged when the order is dispatched. If an article turns out to be unavailable, the authorisation is released and no charge is taken.

The authorisation you see on your statement immediately after ordering is a hold, not a charge. If we cancel an order — because an article is unavailable, or because a destination check should have blocked it — the hold is released and no money moves. Depending on your bank, a released hold can take a few working days to disappear from your statement.

What happens to your card details

• Encryption in transit. Every page on this site, including the checkout, is served over HTTPS with TLS. You can confirm it in the address bar before you type anything.
• Strong customer authentication. Card payments in the EU are subject to strong customer authentication. You may be asked to confirm the payment in your bank's app or by a code from your bank. That step happens with your bank, not with us.
• What we do store. We store what an order needs: name, delivery address, email, phone, the articles ordered, and the payment reference the provider returns to us. We do not store card numbers.

This split is not a convenience — it is how card industry rules are meant to work. The fewer systems that touch a card number, the fewer systems can leak one. Ours is not among them.

No subscriptions, ever

There is no membership tier, no stored balance, no points scheme and no “save 10% by subscribing”. If you ever see a recurring charge described as coming from us, it did not come from us — tell us and tell your bank.

Discounts and promotions

Where a discount code or a set price applies, the terms attached to it are published on the promotion terms page, and the conditions appear on screen before you agree to anything. We do not run countdown timers and we do not display a struck-through price without a written basis for the higher figure.

Failed and duplicate payments

• A declined card means no order was created. Nothing is held and nothing needs cancelling.
• If you see two holds for one order, one of them is an authorisation that did not complete. It falls away on its own, and if it has not within five working days, contact us with the order reference and we will chase it.
• Refunds go back to the card used for the original payment. We cannot send a refund to a different card or to a bank account — that is a fraud control, not an inconvenience we chose.

Refund timing

Refunds under the right of withdrawal are issued within 14 days of receiving your withdrawal notice, subject to the goods being returned or proof of return. Refunds under the right to complain are issued once the complaint is resolved. In both cases, how long the money then takes to appear is up to your bank, not us — typically 3 to 10 working days.

Security of this site

• Served over HTTPS with HTTP Strict Transport Security.
• Content type sniffing disabled, framing restricted to same origin, and camera, microphone, geolocation and the browser payment API all blocked at the header level.
• Order data is validated on the server, not just in the browser. The voltage and lithium checks in particular run again on the server, because a check that only exists in a browser is not a control.

Suspected fraud

If you believe your card has been used here without your permission, contact your bank first — they can stop the card. Then tell us at support@mazodesign.shop or +45 31685249 with anything you know about the order, and we will hold the dispatch and cooperate with your bank’s investigation.